Warehouse Infrastructure Networks

Multi User Centres

DHL provides a network of multi-user warehouses, enabling manufacturers to hold inventory at local level, whilst avoiding expensive, dedicated storage solutions. These facilities can receive product from both local and global manufacturing sites, providing downstream distribution.

Industry-Specific Multi User Centres

The mega-store concept provides multi-user warehouses to house and handle the inventory of several Fast Moving Consumer Goods (FMCG) manufacturers for a defined geographical area. By applying economies of scale in warehousing and consolidating orders for identical drop points, significant cost savings can be delivered.

Strategic Parts Centres (SPC)

DHL Strategic Part Centres (SPCs) are in-country facilities offering:

• 1, 2 and 4 hour order fulfillment
• stock optimisation across the complete network of SPCs
• guaranteed performance against agreed business rules

Our customised solutions provide the most efficient and responsive service performance throughout your global supply chain.

Express Logistics Centres (ELC)

DHL's Express Logistics Centres (ELCs) are regional centralised facilities offering:

• order processing
• outsourced repair facilities
• custom final assembly
• kitting services

All ELC services are available with next business day delivery.

Dedicated EDC/RDC Solutions

The DC (Distribution Centre) concept is a range of warehousing facilities escalating in size and geographical importance.

• RDC - the Regional Distribution Centre may serve a group of countries, potentially feeding bulk stock into local warehouse facilities.
• EDC - European Distribution Centre. This will be a mega-store, holding all European stock for a customer, prior to distribution to the active countries. Stock may be held in a generic form (i.e. common product that has not been customised for particular markets).

Warehouse Management Solutions

Warehouse Management Systems

The Warehouse Management System (WMS) records all events and actions in the receipt, handling and storage of products and orders in a warehouse environment. The WMS also accurately records the location of inventory whilst stored in the warehouse.

DHL's Prologs WMS manages all critical processes in the warehouse, and is also an important support for varied transport and distribution concepts (planning, time controlling, booking of transport capacity, communication with customs and other authorities).

It creates synergies by large-scale operation to drive operational efficiency and effectiveness. Resources for storing, handling and distribution can be co-ordinated in different ways and for different types of flows, e.g. by a large variety of "multi-client/multi-order picking" and consolidation of shipments.

Strategic Inventory Management

Strategic Inventory Management (SIM) is a standard logistics solution that has been created to deliver urgent shipments to main business areas within a 2 to 4 hour time frame. These shipments are usually time critical spare parts with a high value and high impact on business.

Direct Express Inventory Management

Direct Express Inventory (DEI) allows customers to centralise stock in one warehouse and use express distribution to deliver components the next day. The management of this centralised inventory, all related information and express delivery to the final destination is done by DHL, offering a one-stop-shop solution to store and deliver products that need overnight delivery.

Repair Return Inventory Management

Return & Repair Inventory (RRI) is a standard logistics solution that DHL has created to fully manage the physical flows for Return material authorisation. In this case, DHL will be responsible for picking up the broken part, sending a new one, bringing the broken part to a repair centre and moving repaired parts back into stock.

Cross Docking

Cross-dock operations are facilities where shipments are received from one mode of transport and transferred to another mode, or where shipments complete one leg of a journey prior to commencement of another journey. Shipments are consolidated or deconsolidated. Product received into the facility is not taken into inventory.

Special Warehouse Solutions

Vendor Hubs

Warehousing and delivery of OEM service parts, based on demand pull. Vendor hubs are usually located in close proximity to the manufacturing facility.

Reverse Centres

Specially designated facilities for the receipt and handling of returned parts for repair, recycling or disposal.

Bonded Warehousing

Bonded warehouses provide secure environments in which customers' products can be held without immediate payment of local duties and taxes.

Outsourcing projects

DHL takes over and manages your warehouse activities, either in dedicated or multi-user sites.

On-line Support

Please use our on-line Contact Form for any questions you have concerning our Logistics and Industry Solutions.
Use the form to:

• Request a personal consultation to discuss opportunities face to face.
• Request information packs including case study videos, service brochures and more.
• E-mail your questions for response from our Global team.

We will ensure that your query is directed to the right person and you receive a response within 24 hours.

IMPORTANT CUSTOMER NOTE: Please ensure that you only use this contact form for queries relating to Logistics and Industry Solutions. For all other queries, please use our standard contact form.

Access Logistics Solutions Contact Form