Simplify and Control Product Returns

If you’re not managing your reverse logistics network then you’re leaving money on the table. By managing the return, testing and redistribution of your products, you can recover valuable assets and improve your bottom line.

DHL can design a reverse logistics network that manages the return of your product from point of origin through to redistribution. We understand the costs of an idle asset, so our team will work with you to implement processes that keep your returned goods moving. Whether it needs to be tested and repaired, or just placed back into inventory, we'll make sure you can count your asset recovery in days, not weeks.

The key to our reverse network is constantly reviewing product information so you can eliminate returns from happening in the first place. During the screening phase we track which products are being returned and what their failure rate is. Since most screening results in no fault found, we can easily repackage the part and place it back into inventory. If an error is found, we can either send it back to the OEM or forward it to any repair facility. Either way, you get the required visibility and insurance that your valuable assets are on their way back into the supply chain.

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DHL Reverse Logistics Services:

Inbound screening
Distribution to repair center or retail market
Repackaging and labeling
Shipment tracking
Repair.

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